Refund policy

Thank you for shopping with us. We want every customer to have a smooth shopping experience, so please read our policy carefully before placing your order.

1. No Returns or Refunds

All sales are final. Once an order has been placed and payment has been processed, we do not accept returns, exchanges, or refund requests due to a change of mind, incorrect choice of size/color, personal preference, or simply no longer wanting the item.

Please carefully review the product description, size guide, specifications, and images before completing your purchase.

2. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery.

To help us resolve the issue, you may be required to provide:

  • Your order number

  • Clear photos or videos of the item

  • Photos of the packaging

  • A brief description of the problem

After reviewing your request, we may offer an appropriate resolution, such as a replacement or store credit, at our discretion.

3. Incorrect Shipping Information

Customers are responsible for providing the correct shipping name, address, phone number, and other required delivery information when placing an order.

We are not responsible for orders that cannot be delivered because of incorrect or incomplete information provided by the customer.

4. Lost or Delayed Packages

Once an order has been shipped, delivery times may vary depending on the carrier, destination, customs, weather, and other circumstances outside our control.

If your package is delayed, please contact us so we can assist you in checking its shipping status.

5. Order Cancellation

Orders may be processed quickly. Therefore, cancellation requests are not guaranteed once an order has been placed.

If you wish to request a cancellation, contact us as soon as possible after placing your order.

6. Final Sale

By placing an order with our store, you acknowledge that you have read and agreed to this No Returns & Refund Policy.

We reserve the right to update or modify this policy at any time. Any changes will be posted on this page.

Contact Us

If you have any questions about this policy or your order, please contact us through the contact information provided on our website.