Shipping policy

Thank you for shopping with us. We are committed to getting your order to you as smoothly as possible. Please review the information below before placing your order.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

During busy periods, holidays, promotions, or other circumstances, processing may take longer.

Once your order has been processed and shipped, you will receive shipping information when available.

2. Delivery Times

Estimated delivery times may vary depending on your location, the shipping method selected, the supplier, and the carrier.

Typical delivery times may range from 7–25 business days.

Delivery times are estimates and are not guaranteed. Delays may occur due to customs, weather, carrier disruptions, holidays, incorrect shipping information, or other circumstances outside our control.

3. Shipping Costs

Shipping costs, if applicable, will be displayed during checkout before you complete your purchase.

Shipping fees may vary depending on the destination, product, order size, and shipping method.

4. Order Tracking

When tracking information is available, it will be provided to you after your order has been shipped.

Please allow some time for tracking information to become active after the package has been dispatched.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.

If you notice that your shipping information is incorrect, contact us as soon as possible. We cannot guarantee that changes can be made once an order has been processed.

6. Lost or Delayed Packages

If your order appears to be significantly delayed or is marked as delivered but you have not received it, please contact us so we can assist you in checking the shipment.

Once an order has been handed over to the shipping carrier, delivery may be affected by circumstances outside our control.

7. Customs, Duties, and Taxes

Depending on the destination country, your order may be subject to customs duties, import taxes, VAT, or other charges.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

We are not responsible for delays caused by customs processing.

8. Multiple Items in One Order

If you purchase multiple products, your items may be shipped separately depending on product availability, supplier location, or fulfillment arrangements.

You may therefore receive multiple packages for a single order.